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What the Buzz About Chat Bots Means For Your Practice

  • by CWA
  • •    April 12, 2016
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Yesterday at Facebook’s F8 Developer Conference, Mark Zuckerberg announced that brands will now have direct link to Facebook users with chat bots. If you’ve ever used Facebook’s instant messaging function, or resolved a customer service issue by “chatting” with a virtual company representative, then you’ve already had a chat bot interactive experience.

We’ll follow this story closely, but what we know now is that the possibilities for dental practice management are endless:

  • Engage patients real-time with personal or general messages from your practice
  • Answer customer questions or schedule appointments directly from Facebook
  • There is potential for this function to be integrated on your business website, in the “contact us” section.

 

Cain Watters is a Registered Investment Advisor.  Cain Watters only conducts business in states where it is properly registered or is excluded from registration requirements. Registration is not an endorsement of the firm by securities regulators and does not mean the adviser has achieved a specific level of skill or ability.  Request Form ADV Part 2A for a complete description of Cain Watters investment advisory services. Diversification does not ensure a profit and may not protect against loss in declining markets.  Past performance is not an indicator of future results. 

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